We are seeking an organized, detail-oriented professional to join our team as an Insurance Coordinator. In this role, you will play a critical part in supporting our trucking and logistics operations by coordinating insurance documentation, ensuring accurate record-keeping, and maintaining strong relationships with internal and external partners. This is a remote position, ideal for someone who thrives in a fast-paced, process-driven environment and values compliance and accuracy.

Key Responsibilities – Insurance Documentation Management

• Request, review, and track insurance certificates and related documents from clients, vendors, and partners.
• Maintain up-to-date insurance records within the CRM and compliance databases, ensuring accuracy and completeness at all times.
• Monitor expiration dates and proactively reach out to stakeholders for renewals or updates of insurance certifications.
• Communicate professionally with all parties to resolve documentation issues and provide clarification regarding insurance requirements.
• Collaborate with other departments to support onboarding, compliance checks, and risk management processes.
• Prepare reports on insurance status and compliance for leadership review.
• Handle sensitive information with the highest level of confidentiality and in accordance with legal and company guidelines.

Required Qualifications – Insurance Coordinator Role

Experience:

• 1-2 years of experience in insurance coordination, compliance administration, or a related office environment.
• Familiarity with insurance requirements in the trucking or logistics industry preferred.
• Experience using CRM or document management software (e.g., Salesforce, HubSpot) is an advantage.

Skills:

• Excellent organizational skills and high attention to detail.
• Strong written and verbal communication abilities, comfortable explaining insurance requirements to a variety of stakeholders.
• Proactive problem-solving approach with a focus on timely follow-up and resolution.
• Ability to multitask and prioritize tasks to meet deadlines in a dynamic environment.
• Proficiency in using MS Office Suite (Word, Excel, Outlook).

Education:

• High school diploma or equivalent required.
• Additional training or certification in insurance, compliance, or office administration is a plus.

Performance Expectations – Insurance and Compliance Coordination

• Ensure 100% of active accounts have up-to-date insurance documentation on file.
• Respond to documentation requests and email queries within established timeframes.
• Maintain accurate and timely data entry in all relevant systems.

Compensation & Benefits – Insurance Coordinator

• Competitive base salary with eligibility for performance-based incentives.
• Flexible remote work environment with reliable internet and phone connection required.
• Inclusive and supportive team culture with access to ongoing training and learning resources.