We are seeking a highly organized and detail-oriented professional to join our team as an Insurance Operations & Compliance Specialist.

This position is primarily focused on managing insurance documentation processes, including Certificates of Insurance (COIs), loss runs reports, policy tracking, and maintaining structured, audit-ready records. The ideal candidate thrives in a documentation-heavy role, enjoys working with accuracy, and understands the importance of compliance and risk control.

This is a process-driven role that requires strong follow-through, communication skills, and exceptional attention to detail.

Key Responsibilities

• Request, review, and manage Certificates of Insurance (COIs) to ensure proper coverage and compliance

• Obtain and track loss runs reports from insurance carriers and brokers

• Monitor insurance policy renewals, expiration dates, and coverage updates

• Maintain accurate and organized digital insurance files and documentation systems

• Review documents for completeness, accuracy, and compliance with internal standards

• Communicate professionally with insurance brokers, underwriters, and external partners

• Follow up consistently on pending documentation and required updates

• Track compliance deadlines and ensure no gaps in coverage

• Support internal risk management processes by maintaining reliable and up-to-date records

• Assist with preparation of documentation for audits and internal reviews

Qualifications

• Experience working with insurance documentation, COIs, policy tracking, or loss runs

• Strong administrative and document management skills

• Excellent attention to detail and ability to spot inconsistencies

• Highly organized with the ability to manage multiple ongoing requests

• Strong written and verbal communication skills

• Self-motivated, proactive, and comfortable working independently

• Ability to create structure and maintain organized tracking systems

What We Offer

• Fully remote position

• Stable, documentation-focused role with clear responsibilities

• Opportunity to build expertise in insurance and risk management operations

• Professional, process-oriented work environment

• Long-term growth potential within the company